Shipping & Delivery

The time for order delivery is divided into two parts:

Processing time: Order verification, tailoring, quality, check and packaging. All orders are usually sent to our manufacturer for dispatch within 72 hours after the order is placed and payment is received.

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.

USA & Canada

Standard Secured Shipping & Insurance takes 2-4 Weeks for delivery (IF YOUR ITEM IS IN STOCK)

AUSTRALIA & New Zealand

Standard Secured Shipping & Insurance takes 2-4 Weeks for delivery (IF YOUR ITEM IS IN STOCK)

U.K & EUROPE

Standard Secured Shipping & Insurance takes 2-4 Weeks for delivery (IF YOUR ITEM IS IN STOCK)

Others Countries

Standard Secured Shipping & Insurance takes 2-5 Weeks for delivery (IF YOUR ITEM IS IN STOCK)

Insured Shipping: If item is lost in delivery or arrives damaged, we will send you a replacement item with no extra cost to you provided sufficient proof is provided.

Priority Insured Shipping: Your Delivery is put at the top of our Orders List each day which we send to our manufacturers. Depending on the order volume we're receiving, expect time may remain similar/equal to Standard Shipping times. Your item is also Insured.

**Some product might shipped out separately and arrive on difference time because we have warehouse from difference location. **

Tracking Numbers frequently take a few days to a week to update and display correct tracking information. Please use a 3rd party website such as https://17track.net to track your order.

Note that for some countries, shipping may take longer than estimated.

Depending volume of orders we are receiving, your shipment may take longer than usual. Rest assured, we are working hard to get everything out ASAP. We know it may be frustrating to wait longer than expected for your order, but the one thing we don’t want to do is sacrifice is the quality of our products. Thanks for understanding.

Changes Request

If you need to make changes to your order, please email us within 24 hours of placing your order at support@vellorisa.com and we will be happy to make the required changes. If your order has already been shipped we will not be able to change it unfortunately. Please make sure to check you have selected the right size and color to avoid disappointment.

Why this is not just another oil

Veganic Formula™
Most oils
11 Synergistic oils
1–3 oils max
4 concerns targeted
Only one concern
Works for all hair types
Limited textures
Lightweight, non-greasy
Can feel heavy/oily

11 oils. 4 pillars. 100% Growth.

Follicle stimulation

Follicle stimulation

Fiber strengthening

Fiber strengthening

Hydration

Hydration

Scalp balance

Scalp balance

The Veganic Secret Formula™ Revealed.

Rosemary

Rosemary

Microcirculation + vitality.

Castor

Castor

Ricinoleic acid for strength.

Argan

Argan

Natural gloss.

Coffee

Coffee

Caffeine boost.

Lavender

Lavender

Soothe scalp.

Avocado

Avocado

Nourish + vitamins.

Coconut

Coconut

Deep protection.

Sweet Almond

Sweet Almond

Softness.

Baobab

Baobab

Bounce + shine.

Parsley Seed

Parsley Seed

Purifying.

Olive

Olive

Slip + detangle.

Works for All Hair Types

Straight hair 1A–1C

Straight (1A–1C)

Wavy hair 2A–2C

Wavy (2A–2C)

Curly hair 3A–3C

Curly (3A–3C)

Coily hair 4A–4C

Coily (4A–4C)

How to Use

Scalp massage

1. Apply section by section

Distribute a few drops across the scalp or along mid-lengths. Massage 3–5 minutes to stimulate blood flow.

Use fingertips, not nails.
Wrap hair

2. Massage & Let it Rest

Leave on 1–3 hours, or overnight for thick/dry hair. Warm towel or satin bonnet boosts absorption.

Thin, even layer works best.
Rinse hair

3. Rinse & Shine

Rinse with gentle shampoo (1–2 washes). Style as usual — hair feels lighter, softer, more manageable.

Repeat 1–3× per week.
Pro tip: Consistency beats intensity. Regular care wins.

Join Over 15,000 Women Who Have Transformed Their Hair

Emma, 40s
UK, Bradford • Female Pattern Hair Loss
★★★★★Real customer

“Hair loss doesn’t define us... we’ve got this.”

After years of slow thinning, I finally found a formula that supports my scalp and boosts regrowth. My part line is visibly denser; hair feels stronger, thicker, healthier every month.

Before and After Hair Regrowth Before After • 9 months
Visible regrowthFuller part lineLess shedding
Fatou, 20s
UK, Sheffield • Traction Alopecia Recovery
★★★★★Real customer

“My hair grows and my edges are coming back.”

~6 inches in 1 year. Low-tension routine, weekly wash, monthly clarify, microneedling, and Carvenchy Veganic Growth Oil on edges and stubborn spots.

Fatou — 1 Year of Growth (4C Edition) Before After • 12 months
Edges filling inLength retentionLow-tension routineLess breakage
Michelle, 30s
Postpartum Hair Regrowth • Fine Hair
★★★★★Real customer

“It took time but my hair is finally coming back.”

Reduced heat, paused coloring, used the Veganic Oil twice weekly. Baby hairs filling in; scalp feels stronger and calmer.

Michelle — Postpartum Regrowth Before After • 4 months
Postpartum recoveryBaby hairs regrowthHormonal balance
Linda, 50s
UK, London • Menopausal Hair Thinning
★★★★★Real customer

“It’s not vanity; it’s identity.”

After menopause, nothing worked until this serum. First time I’ve seen baby hairs in years. Scalp feels alive; hair looks fuller, softer, radiant.

Linda — Menopausal Hair Regrowth Before After • 16 months
Hormone-freeVisible densityScalp comfortAnti-aging ritual

Everything About the Carvenchy Veganic Growth Serum

Does it really work or is it just another oil?

It’s not a “miracle oil.” It’s a science-based blend of 11 proven botanical oils that support hair growth, hydration, and scalp renewal. Each oil targets a different cause of thinning, from circulation to follicle nutrition.

That’s why over 15,000 women have already seen visible results—not overnight, but progressively and naturally.

How long does it take to see visible results?

Most users notice less hair shedding and more softness within 3–4 weeks. Visible thickening and new baby hairs usually appear between 6 and 9 weeks of consistent use.

We recommend taking a before-and-after picture every 30 days. That’s when the progress becomes easier to see.

Will it make my hair greasy or heavy?

No. The texture is ultra-lightweight and non-sticky. It was formulated to penetrate quickly without leaving an oily finish, even for fine or thin hair.

Can I use it if I have dandruff, a keratin treatment, or colored hair?

The formula is designed to be compatible with color-treated and keratin-smoothed hair. People with an irritated scalp, diagnosed scalp condition, or known ingredient sensitivity should review the ingredient list and consult an appropriate professional before use.

Is it safe during pregnancy or for children?

Pregnancy, breastfeeding, children, allergies, and existing medical conditions require individual consideration. Review the complete ingredient list and consult a doctor or pediatrician before use.

Stop using the product if redness, itching, swelling, or irritation occurs.

What if it doesn’t work for me?

Please review the current refund and guarantee conditions shown on the product page before ordering. Eligibility may depend on the length of use, order date, and return requirements.

Results vary between individuals, and no specific hair-growth outcome can be guaranteed.

Is this brand trustworthy?

Before purchasing, review the merchant’s current product details, ingredient information, shipping policy, contact information, and refund conditions.

What if my package gets lost or damaged?

Contact the merchant’s customer-support team with your order number and delivery details. Replacement or refund eligibility is subject to the merchant’s current shipping and delivery policy.

You can contact the support team at [email protected] .

Why is it more expensive than a single oil?

The product is presented as an 11-in-1 botanical oil blend, rather than a single-ingredient oil. Its value depends on the formula, concentration, bottle size, manufacturing standards, and the merchant’s current offer.

Review the complete ingredient list and current product information before purchasing.